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Guest Experience - CAG Annual Airport Celebration

With over 2500 employees in roles ranging from custodial staff to C-suite executives, Changi Airport Group (CAG) goes to great efforts to recognise and reward exemplary efforts and achievements by those who make the CAG Community the award-winning operation that it is.

The Annual Airport Celebration (AAC) seeks to recognise and celebrate outstanding contributions of individual staff and airport partners through an awards night and gala dinner, which was hosted at the luxury Resorts World Sentosa Hotel in 2019. The program of events included live performances by professional talent and groups of CAG’s own staff, all aligned to an over-arching theme of “Million Stars, One Dream”.

Working together with a trusted production partner, ALIVE ensured all 800 guests had an unforgettable experience from the moment they left their homes. Our team of 20 professionally trained Guest Experience experts coordinated transportation and way-finding, RSVP & on-site registration, entertainment & stage management, and award winner management.

Would like to extend our most sincere thanks for helping us execute, in the words of management “a FLAWLESS and memorable” AAC 2019.”
Delfine Ong, Senior Manager, Experience Creation