Aviator

travel retail

airport activation

brand experience

Aviator is ALIVE’s in-house consultancy supporting brands and agencies from around the world to create airport campaigns in Asia and Oceania.

A contemplative woman gazing out a window with raindrops

Aviator is powered by our proprietary knowledgebase that enables us to scope, budget, plan and execute marketing campaigns in airports across the Middle East, Asia Pacific, and Oceania.

Our platform allows us to combine years of experience activating in secure airport environments with up-to-date, ground-level information from airport operators, duty free operators, media agencies and pre-approved local vendors.

We’re airport specialists

Strategy

Planning

Design

Project management

Media

Staffing

Campaign audits

Execution

A unique service offering in Aviator

We created Aviator to help you navigate the many complexities and inefficiencies of activating in some of the most challenging airports in the world. This includes

Legal: Country-specific licenses and restrictions for certain categories of products based on local laws, religions, and cultural norms

Security: National airport standards & immigration regulations define airside security protocols and operational requirements for secure environments

Approvals: Airport management and duty-free operator approvals processes & requirements vary in each airport

Roles & Responsibilities: The media operator may manage the spaces, staffing through approved third parties, and/or creative sign-off

Health & Safety: Security cleared local suppliers for production and professional services with knowledge of airport-approved materials, tools, and techniques for varying fire & safety standards

Access & Logistics: Global logistics planning, local storage, operational access routes and approvals in each airport

Accreditation: All staff require extensive vetting, CRC checks, airport-specific safety and customer service training for security pass accreditation

Some jobs

are complicated. are stressful. have really high stakes.

Everyone who operates in or around an airport is a specialist – from your pilot, to your chef, to your parking attendant – because you wouldn’t have it any other way.
So, who’s handling your next Airport campaign?

Let's talk

The global travel retail market is anticipated to grow from USD 56.35 billion to USD 139.39 billion in 10 years, by 2032

Brands

More efficient.

Does your strategy include travel retail in Asia or Oceania? Maybe it should.
Using Aviator, ALIVE can quickly and easily plan and execute airport advertising campaigns, travel retail activations and brand experiences in some of the busiest airports in the world. Sit back and relax - let us handle the headaches.

Malaysia’s Kuala Lumpur International Airport (KUL) is Asia’s most internationally connected airport with 11,188 possible low-cost connections across over 100 destinations

Agencies

More capable
ALIVE is available to help rapidly expand your agency credentials. We understand the challenges of activating campaigns thousands of miles from home, and we know how to deliver flawless campaigns for the most demanding clients.
We offer white label pitching, planning and activation services, provide regional capabilities and local knowledge to maximise your team’s efficiency and ROI.

Dubai International Airport held on to the title of the world’s busiest international airport in 2023, with 56.5 million scheduled seats

Locals

More confident
Activating your brand in Asia can be rewarding, but small teams face challenges—distance, complexity and risk. Aviator streamlines the process, minimizing frustration and energy expenditure. With updated dossiers and contacts for key airports, regulators, and media managers, we leverage institutional know-how for your campaign's success.

OUR WORK

AVIATION, BRAND EXPERIENCE, CUSTOMER SERVICE, ENTERTAINMENT, PROMOTIONS, ROADSHOW, STAFFING, TRAVEL RETAIL

Bringing Changi to life at Christmas with staffing for AVATAR Experience

Changi Airport Group (CAG) appointed ALIVE again in 2022 to ensure customer service and engagement ran...

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AVIATION, B2B, BRAND EXPERIENCE, GUEST EXPERIENCE, LUXURY, STAFFING

ALIVE delivers a gala showcase for Asia-Pacific aviation

ALIVE executed a flawless gala dinner in an operationally challenging environment whilst working with key stakeholders...

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BRAND EXPERIENCE, CUSTOMER SERVICE, GUEST EXPERIENCE, STAFFING

Frozen at Changi Airport T3 for Disney & CAG

ALIVE handled the planning, operations, coordination and customer experience elements of almost 5000 meet & greet...

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B2B, BRAND EXPERIENCE, GUEST EXPERIENCE, LAUNCH EVENT, LUXURY, STAFFING

ALIVE creates a first-ever event for Changi’s 10th Anniversary

To celebrate CAGs 10th anniversary, ALIVE created an experience that gave their staff & families an...

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B2B, GUEST EXPERIENCE, LAUNCH EVENT, LUXURY, RETAIL

ALIVE executes a star-studded opening for Jewel

After 4 years of anticipation, Changi Airport Group, Jewel Changi Airport & CapitaLand needed a team...

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B2B, COSMETICS, LAUNCH EVENT, LUXURY, TRAVEL RETAIL

ALIVE goes airside for Guerlain travel retail launch at Changi

Guerlain wanted to stand out and create an exclusive private experience for LVMH's top executives.

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AVIATION, BRAND EXPERIENCE, CONSUMER ELECTRONICS, LUXURY, PROMOTIONS, STAFFING, TECHNOLOGY

A first class experience for Sennheiser and British Airways

Sennheiser’s connection to aviation reaches back to 1980 when they first started supplying headsets to Lufthansa.

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AVIATION, GUEST EXPERIENCE, TECHNOLOGY

Guest Experience – CAG Annual Airport Celebration

Working together with a trusted production partner, ALIVE ensured all 800 guests had an unforgettable experience...

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